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Terms and conditions

Food Tour Terms and Conditions

 

Booking and Cancellation

1. A contract between the participant and the organiser will come into force at the time when the participant receives a written confirmation via email (in most cases from info@tastingmaribor.com).
2. Fees for Tasting Maribor activities are to be paid directly by using the online payment system or, in exceptional cases, on site with cash.
3. If you wish to cancel a tour or change the time or date of a tour on existing bookings, notify the organiser as soon as possible through our booking system or via email. Any change is subject to availability. Cancellations made at least 7 days prior to the scheduled Tasting Maribor activity are fully refundable. For cancellations made between 6 and 4 days prior to the activity, a 70% refund is available. For cancellations made between 3 and 2 days prior to the activity, a 50% refund is available. If you choose to cancel within 48 hours before the start of your tour, no refunds will be granted as due to the small group nature of our tours, a spot has been reserved for you specifically. If fewer participants than originally specified partake in the tour, this will be treated as a cancellation as well.
4. The organiser reserves the right to cancel, change, or substitute any activities in exceptional circumstances. Should the organiser judge it necessary to ensure the comfort and safety of the participants, they reserve the right to change the route or cancel a specific activity.

Legal Notice and Safety—Liability Clause

1. Payment and/or participation in Tasting Maribor activities are taken as confirmation that the participant is familiar with all facts and assumes full liability for any risk of accident, illness, personal injury, loss, death, loss of property, damage, failure to provide services, mistake, delay, other irregularities that may occur or any other consequences that may occur and stem directly or indirectly from participation in Tasting Maribor activities. Participants partake in Tasting Maribor activities entirely at their own risk and relieve the organiser of any responsibility for any consequences that may occur as a result of participation in these activities.
2. The organiser accepts responsibility for the organisation and implementation of Tasting Maribor activities that are available on their website (www.tastingmaribor.si). Other providers who provide their own services are independent and neither represent nor work for the organiser and/or their joint investor.
3. Participants accept full responsibility for participation in Tasting Maribor activities. The organiser accepts no liability for the health of the participants. The ultimate responsibility for consuming any food or drink remains with the participant, even and especially in the case of strict dietary restrictions or allergies.
4. Participants in Tasting Maribor activities accept full responsibility for their belongings and possessions. The organiser accepts no liability for any injures, loss, or damage that may occur during the implementation of Tasting Maribor activities. In case of indoor activities, the organiser accepts no liability for any damage to or loss of belongings left on site before, during, or after the activity.
5. By partaking in Tasting Maribor activities, participants undertake to bring no legal action against the organiser (or other providers who provide their services through the organiser) regardless of the grounds for acting or the cause of action, make any claims or demands, or sue for loss, injury, wrongful death, damages, liability, fees and expenses (including, with no restrictions, solicitor’s fees and all court fees, proceedings fees, and costs of appeal) which stem from or are a consequence of direct or indirect participation in Tasting Maribor activities in any way, be it in relation to law, property, or anything else.

Weather Conditions

1. Tasting Maribor activities take place regardless of weather forecast. The organiser reserves the right to make changes to the activities without prior notice. Participants are expected to be in good health, wear appropriate and comfortable footwear and be suitably protected from weather (sunscreen, umbrella, raincoat, hat etc.).

Data Protection

1. Participants consent to the collection and processing of their personal data by the organiser and to the use of photos and other audiovisual materials created during the participation in the culinary walks, workshops, events, and other Tasting Maribor activities on the website www.tastingmaribor.si, on social media, and for other promotional purposes of the organiser.

 

General Terms and Conditions

 

All information and content on TASTING MARIBOR and its subpages is for information purposes only. We strive to provide uninterrupted operation of the website, but provide no guarantees and assume no liability in this regard. All users use TASTINGMARIBOR.COM at their own responsibility. The TASTINGMARIBOR.COM website, or any other natural or legal person that collaborated in the creation, formation and development of TASTINGMARIBOR.COM, shall not be held liable for any potential damage that could occur when accessing, using or inability to use the information and content provided by TASTINGMARIBOR.COM, or for any errors or shortcomings in its contents. The team of TASTINGMARIBOR.COM shall also not be held liable for any damage to computer hardware, mobile phones or any other application used to access the website.

All cafes, restaurants, pubs, wine stores and other establishments listed on TASTINGMARIBOR.COM are responsible for their own businesses. TASTINGMARIBOR.COM assumes no liability for a poor offer or service in listed establishments. All visitors should be aware of their limitations, allergies and food preferences, and should choose the appropriate service on TASTINGMARIBOR.COM.

TASTINGMARIBOR.COM promotes responsible serving of alcohol in all establishments. Our beer and wine events are intended for education and information on excellent Slovenian products, and not as promotion of excessive consumption of alcohol. Underage visitors are prohibited from drinking alcohol. We strictly adhere to the recommendations of competent Ministry of Health: excessive drinking of alcohol is harmful to health.

All photographs and texts are the property of company Vladimir Fatur d.o.o.., and are copyrighted. Any further submission or reproduction is not allowed without a prior written approval. It is allowed to load the information and content from the TASTINGMARIBOR.COM portal for viewing and reading for non-commercial purposed; any other copying, distribution, re-publication, changing of information and content without a prior written approval of the TASTINGMARIBOR.COM team is not allowed.

Developers of TASTINGMARIBOR.COM strive to make sure that the submitted information is correct, current and complete, but assume no liability otherwise. The website content can be changed at any time and without a prior notice, and we assume no responsibility for the consequences of such changes.

By accessing and using the TASTINGMARIBOR.COM website, you agree to our Terms and Conditions and to the use of cookies necessary for uninterrupted use of the website.

Using the website in conflict with these rules is prohibited. Any use of the website in conflict with these rules shall be under material liability and liability for damages.

Thank you for your support and bon appétit!

 

Cookies

Our website uses cookies. For more information, read our cookie policy.

Cookie policy

Cookies are small text files used by websites to make user experience more efficient.

By law, we can save cookies to your device when they’re necessary for website operation. All other types of cookies require your permission.

Our website uses different types of cookies. Some are used per request of other pages that are hosted on our website.

The required cookies ensure functionality of the website, enabling basic functions such as website navigation and access to secure subpages. The website would not be functional without these cookies.
The statistics tracking cookies are required to monitor website visits for the purpose of improving the user experience. TASTINGMARIBOR.COM collects anonymous data using Google Analytics, so there is no disclosure of personal data to third parties.
Marketing cookies collect anonymous data on your website visits. Their purpose is to display ads that are suitable and interesting for every individual.

A detailed description of specific cookies and their duration is listed in the following table:

Required cookies

Required cookies ensure functionality of the website, enabling basic functions such as website navigation and access to pages in other languages. The website would not be functional without these cookies.

Name of the cookie

Service

Validity

Description

laravel_session

TASTINGMARIBOR.COM

1 day

Used to save the user’s permission for use of cookies for the current domain  

Cookies for monitoring statistics

Statistical cookies help website owners understand how visitors use the website by collecting and sending anonymous information.

Name of the cookie Service Validity Description
_ga Google Analytics 2 years Registers the unique ID used for statistical data on visitor’s website usage.
_gat in _gat_newTracker Google Analytics Session Google Analytics uses the cookie for throttling the request rate.
_gid Google Analytics Session Registers the unique ID used for statistical data on visitor’s website usage.

 

Privacy policy for tastingmaribor.com

General provisions

Information on the personal data controller

The personal data controller manages your personal data and determines the purpose and means of processing for your personal data.

The personal data controller is:

Name of legal person: VLADIMIR FATUR, gostinstvo in proizvodnja piva, d.o.o.

Address of legal person: Vetrinjska ulica 30, 2000 Maribor
VATIN: SI37574914
Registration number: 8566151000
Contact e-mail: info@tastingmaribor.com
Information on register entry or other public records: The company is registered with AJPES on 12 December 2019.
The contact person and the contact for any information regarding a user’s personal data: DIANA HAJDIN

Information on personal data processors

Personal data processor processes personal data on behalf of the controller. A processor can process only the personal data and only for the purposes for which is has the controller’s documented instructions.

Our processors process users’ personal data in accordance with applicable legislation and on the basis of a contractual relationship governing all aspects of personal data processing.

Personal data processors that process personal data on behalf of the controller are:
Personal data processor: DIANA HAJDIN

Legislation

This Privacy Policy is governed by Slovenian and European legislation.

The Privacy Policy is written in accordance with the Personal Data Protection Act (ZVOP-1, OG RS, no. 94/2007 and amendments), Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repeal of Directive 95/46/EC (General Data Protection Regulation, GDPR), Electronic Communications Act (ZEKom-1, OG RS, no. 109/12 and amendments), and other Slovenian and European legislation governing specific areas.

Website

The Privacy Policy applies to visitors of the website www.tastingmaribor.com.

Legal principles

The personal data controller and its processors respect the general principles on processing of users’ personal data:

  1. User’s personal data is processed legally, fairly, and transparently.
  2. Personal data is collected for the specific and legal purposes defined in advance; personal data is not processed further for any other purposes, except for scientific or historic research purposes and statistical purposes, under specific conditions.
  3. Personal data is processed in the narrowest possible scope for the purposes for which it is collected.
  4. We make sure that the personal data processed is correct and regularly updated; incorrect data is corrected or deleted.
  5. Personal data is stored only as long as it is necessary for the purposes for which it is processed.
  6. We ensure appropriate protection of personal data, which includes protection against unauthorised or illegal processing and accidental loss, destruction or damage, using appropriate technical and organisational measures.

Definitions

Privacy Policy

The Privacy Policy is a controller’s internal bylaw and applies to all legal relationships between the controller, processors, and users. The bylaw defines the rights and obligations of the controller and processors for controlling and processing personal data of users.

Personal data

Personal data is any information regarding an identified or identifiable individual who is a natural person. An identified individual is an individual whose personal data is identified and processed in accordance with the purposes defined by the controller. An identifiable individual is an individual that can be directly or indirectly identified and whose personal data can be processed in accordance with the purposes defined by the controller.

User

A user is an individual – a natural person – whose personal data is processed on a lawful or contractual basis between the controller and the individual, or on the basis of explicit consent given by the individual to the controller.

Controller

The controller defines the purposes and means of processing as part of its company objects and/or legal authorisation. The user is informed in advance of the personal data controller and personal data processor.

Processor

The processor processes individuals’ personal data on behalf of the controller, in accordance with the controller’s instructions, within the scope of legal purposes and methods of processing. Information on the personal data processor is made available to users by the controller in this Privacy Policy.

Sub-processor

The sub-processor processes individuals’ personal data on behalf of and in accordance with the controller’s instructions, within the scope of legal purposes and methods of processing. The sub-processor is directly liable to the processor, and the processor to the controller.

Data processing

Personal data processing means any action or series of actions carried out in relation to personal data or sets of personal data using automated or manual means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.

 

Personal data

Personal data processing

The controller can process personal data of website users, customers and individuals in legal entities with which it conducts business.

The Privacy Policy defines the processing method for personal data of individuals who have concluded a contract or ordered a service, if the processing of personal data is necessary and appropriate for conclusion of contract or performance of order or contract.

The Privacy Policy also defines the method of personal data processing for which the controller has legal basis or for which it has acquired a written consent of individual, if the personal data is entered directly on the controller’s website.

Lawful basis for processing

Lawful basis means that the controller is processing personal data of individuals due to legislative requirements, to fulfil the legal obligations that apply to the controller.

In the Republic of Slovenia, legal obligation for processing of certain types of personal data are defined by:
1. Value Added Tax Act (ZDDV-1)
2. Rules on the implementation of the Value Added Tax Act
3. Tax Procedure Act
4. Companies Act
5. Slovenian Accounting Standards
6. Accounting Act

When processing the user’s personal data due to an online purchase or service order with the controller, the controller stores the invoice for a period of 10 years (as well as data on the user/customer listed on the invoice).

Contractial basis for processing

The contractual legal basis for processing of users’ personal data means that processing is required for the following:
1. Performance of contract, with the user whose personal data is processed as a contracting party; or
2. Implementing measures per request of the user before the conclusion of contract.

The controller provides the user information on processing of their personal data in this Privacy Policy and, when necessary, by notifications on the controller’s website.

The controller does not require an explicit consent for contractual processing of personal data of users.

If the user fails to provide all personal data required by the controller for the performance of contract, the controller cannot fulfil the user’s order. The controller ensures that it collects from users and further processes only the personal data required for the performance of contract.

Explicit consent as legal basis

Explicit consent is basis for processing of personal data for which the controller does not have lawful or contractual legal basis for processing.
The controller provides users with the option of explicit consent, where necessary, without a pre-filled confirmation box. A user’s personal consent is their voluntary expression of will to have their personal data processed for a specific purpose, and is given based on information provided by the controller in the Privacy Policy and directly on the website before the user grants their explicit consent for processing.
Specific purposes for processing of personal data are listed by the controller on the website, where the user can grant their consent. The controller informs the user of the purposes in understandable and easily accessible form, using clear and simple language, presenting the user with an option to grant explicit consent for each specific purpose.
The controller grants the user the right to withdraw their explicit consent at any time, in a simple manner. A withdrawal of consent has no effect on the legality of consent-based data processing before the withdrawal.

Public interest

The controller can process users’ person data if processing is required for the following:
1. To carry out functions in the public interest; or 
2. To exercise official authority that had been granted to the controller.

Legitimate interest

If data processing is required for legitimate interest of the controller or a third party, the controller can process personal data of users in the scope necessary for pursue such legitimate interest, provided that such interest is not overridden by the interests or fundamental rights and freedoms of the user to whom such data refers to, especially in the case of processing of personal data of persons under the age of 16.

Protection of natural persons’ interests

The controller can process users’ person data if processing is required to protect the vital interests of the user or another natural person.

Types of personal data

The types of users’ personal data that we process for purposed defined in advance:

  1. name and surname
  2. e-mail address
  3. telephone number
  4. IP address

Purpose for collecting personal data

The controller processes users’ personal data for the purposes listed, and defines the legal basis for processing of such data, which determines whether the user’s express consent is necessary or not:

  1. Performance of contractual obligations (user’s order of product or service), contractual basis, explicit consent is NOT required.
  2. Information and notification arising from contractual obligations (subscription to newsletter that does not contain marketing material), contractual basis and legitimate interest, explicit consent is NOT required.
  3. Responses of user enquiries (filling out an enquiry and/or contact form), contractual basis and legitimate interest, explicit consent is NOT required.
  4. Advertising, ads, special sales that are not arising from contractual obligations (subscription to the newsletter that contains marketing material), explicit consent IS required.
  5. User profiling for the purposes of targeted advertising, including re-marketing (non-anonymous profiling, use of Google Analytics, Facebook tools, etc.), explicit consent with cookies that allow such profiling, explicit consent IS required.
  6. Market research and statistics for purposes of controller’s economic activities (anonymous, without processing of users’ personal data), legitimate interest, explicit consent is NOT required.

New purposes for personal data processing

The controller can process personal data for new purposes for which it does not have a suitable legal basis or explicit consent only if it provides the user with all necessary information for processing of their personal data for new purposes and obtains from the user new explicit consent for processing of personal data.  
The controller can submit users’ personal data to third parties only in criminal and civil proceedings, in the scope determined by law.

Cookies

The controller provides a notification on cookie use for users in a visible location on the website when the user visits the controller’s website. The controller provides current data on cookies, particularly:
1. Cookie type and name
2. Purpose of use
3. Duration of cookie

The controller provides a notification without the consent form for the following cookies:
1. Cookies required exclusively for transmitting messages using the electronic communications network; and
2. Cookies required for providing the services of an information company that the client or user explicitly request.

The controller provides a notification with the consent form to users in all other cases, appropriately informing users of the cookie setting options. The controller does not use cookies that requires the user’s consent without the user’s explicit consent. The controller provides the user with the option of changing their consent at any time by keeping the notification in a visible location on the website.

The controller provides the notification on a special subpage, accessible by clicking on the link included on the website.

 

Rights of users

Rights in general

The user can request the following from the controller:
1. Access to personal data
2. Rectification of personal data
3. Erasure of personal data (right to be forgotten)
4. Restriction of personal data processing
5. Objection to personal data processing
6. Transfer of personal data

The controller shall reply to a user request within 30 days of receipt.

Rights to be informed

The user is entitled to be informed about processing of their personal data.

The controller provides the following information:

1. The purposes of processing
2. Types of personal data processed
3. The processors to whom personal data was disclosed or submitted for processing
4. Personal data storage period
5. Information on user’s rights: right to erasure, rectification, restriction of processing, or objection to processing
6. Right to file a complaint with the supervisory authority
7. If the personal data to be processed was not submitted by the user, information on the controller’s source of personal data
8. Existence of automated decision-making, including profiling


The user can exercise this right by using the following form: Exercising rights – Form

Right to rectification

The user can request the following from the controller, without any delay:
1. Rectification of incorrect data that the controller (or its processors) processes
2. Update of incomplete personal data

The controller provides a form for submission of update statement: Exercising rights – Form

Right of erasure

The user can request erasure of their personal data from the controller without delay, if at least one of the following conditions is met:
1. Personal data is no longer required for the purposes for which it was collected or otherwise processed.
2. The user withdraws their consent given to the controller for processing and no other legal basis for processing exists.
3. The user objects to processing of their personal data for the following reasons:
  3.1. Personal data processing is the public interest; or
  3.2. Processing is done for controller’s legitimate interests; or 
  3.3. Personal data processing is done for the purposes of direct marketing and/or including profiling.
4. Their personal data is processed illegally.
5. Personal data must be erased to fulfil a processor’s legal obligation arising from legislation.
6. Personal data was collected in relation to a service offer by an information company for a person under the age of 16.

The user can exercise their right to erasure of personal data by filling out the following form: Exercising rights – Form

Right to restriction of processing

The user can request a restriction of processing from the controller in any of the following cases:
1. The user disputes the veracity of data for the period for which the controller can check the veracity of personal data.
2. Processing of user’s personal data is illegal, but the user opposes erasure and requests restriction of processing or use.
3. The controller no longer needs the personal data for the purposes of the processing for which it had a legal basis or user’s explicit consent, but requires the data for initiating, exercising and defending against legal claims.
4. The user submitted an objection (right to object), until it is established whether or not the controller’s legitimate interest for processing supersede the user’s reasons to which the personal data refers.

When the user exercises this right the controller can only store their personal data, and can process them only:
1. With the user’s explicit consent (subsequently given).
2. To initiate, exercise or defend against legal claims.
3. To protect the rights of other users (natural or legal persons).
4. For important public interest of the European Union or the Republic of Slovenia.

The user can exercise this right by using the following form: Exercising rights – Form

Right to data portability

The user is entitled to receive from the controller the personal data related to the user that the controller processes. The controller must provide this data as follows:
1. In a structured format.
2. In a commonly used format.
3. In a machine-readable format, so that the user can access the data.

The user is also entitled to submit this acquired data to another controller, without any interference from the original controller, if:
1. The data was processed on the basis of an explicit consent; and
2. The data is processed using automated methods.

The user is entitled to have its data transferred from one controller to another when it is technically feasible.

The user can exercise this right by using the following form: Exercising rights – Form

Right to object

The user can object to processing of their personal data at any time when the controller processer their personal data:
1. In the public interest; or
2. For controller’s legitimate interests,
including profiling for the user.

The controller does not cease to process user’s personal data on the basis of an objection if:
1. It establishes necessary legitimate interest for processing that supersedes the interest, rights and freedoms of the user; or
2. The person data is required to initiate, exercise or defend against legal claims.

The controller must always comply with the user’s request, when the user objects to their personal data being processed for the purposes of direct marketing, including profiling if it is related to direct marketing. The controller must cease processing this personal data for purposes of direct marketing.

For this purpose, the controller clearly and separately displays the notification that the user can withdraw their consent at any time and object to processing of their data for this purposes, wherever the user can submit a consent for processing of personal data for the purposes of direct marketing.

The user can exercise this right by using the following form: Exercising rights – Form

Automated processing and user profiling

To user has the right to object to a decision based purely on automated processing of their data, including profiling, where it produces legal effects concerning the user or similarly significantly affects the user.

The user can not exercise the right to object to automated processing, including profiling, if such a decision (automated processing):
1. Necessary for conclusion or performance of contract between the user and controller (e.g. online shopping cart).
2. Permitted in accordance with the legislation of the European Union or the Republic of Slovenia, and defines appropriate measures to protect the rights and freedoms and legal interests of the user (e.g. processing of data by the Financial Administration of the Republic of Slovenia).
3. Based on the user’s explicit consent (e.g. for direct marketing via automated marketing e-mail sending systems).

Where explicit consent is required, the controller provides appropriate notifications for the user and a confirmation window for their explicit consent.

Right to file a complaint

If the user believes their rights from this Privacy Policy had been violated, the user can file a complaint with the competent supervisory authority in the Republic of Slovenia: the Office of the Information Commissioner.

Withdrawal of explicit consent

For every form of direct marketing, the controller is obligated to provide the user with the option of sending an e-mail to exercise their right of exemption ensured by the law.

The controller stops the use of personal data for direct marketing purposes within 15 days and notifies the requesting user, specifically in writing within five subsequent day or in any other agreed manner.

 

Copyright

Website texts

It is forbidden to copy or otherwise use the content and texts on the controller’s website outside the scope of collaboration between the controller and user, unless otherwise stated on the website. Any breach of copyright is a violation of intellectual property rights and can result in the controller initiating appropriate legal proceedings.

Photographs and audio and visual material on the website

All photographs, videos and other audio and visual material published on the website are copyrighted and/or the property of the controller; it is forbidden to copy or otherwise use said material outside the scope of collaboration between the controller and user, unless otherwise stated on the website.
Any breach of copyright is a violation of intellectual property rights and can result in the controller initiating appropriate legal proceedings.

Legal document

The text of this Privacy Policy is the property of the controller, and it is forbidden to copy, distribute or otherwise dispose of this text without the written approval of the owner of the information system, which maintains the Privacy Policy for the controller, except for exceptions permitted by law. Any breach of copyright is a violation of intellectual property rights and can result in the owner of the information system, Specto d.o.o, initiating appropriate legal proceedings. For any additional information on this issue, contact: Specto d.o.o.

 

Final provisions

Binding nature of legal terms and conditions

1. The Privacy Policy applies to all users that use the website and submit personal data to the controller for controlling and further processing.
2. The Privacy Policy is binding for the controller, processors, and users in submission, controlling and processing of personal data of users, and in exercising rights of users and obligation of the controller and processors.
3. The Privacy Policy is an integral part of every personal data processing, including pre-defined purposes, processing bases, user consent, and all types of personal data that is subject to further processing.
4. The user is informed of the Privacy Policy in advance. The Privacy Policy is available on the controller’s website and displayed for all forms and actions where the user can submit personal data for processing.

Privacy Policy changes

1. The controller regularly updates the Privacy Policy in accordance with legislative changes.
2. The controller regularly and promptly informs users in writing by e-mail of any changes.
3. The controller provides a change log of the Privacy Policy, which is available to the user by prior written request sent to the controller’s contact e-mail address.

Dispute resolution

The controller and the user undertake to resolve any potential disagreements and disputes amicably. In the event that such a resolution can not be reached, disputes shall be resolves before the competent court in the Republic of Slovenia with jurisdiction at the controller’s head office.

Geographic validity

The Privacy Policy applies to all users, regardless of the country of access, and for all types of personal data processing, regardless of the head office of the user.

Duration of validity

The Terms and Conditions enter into effect on: 1 September 2018

 

 

Tasting Maribor is operated by:

VLADIMIR FATUR D.O.O.
VETRINJSKA ULICA 30
2000 MARIBOR

DDV ID: : SI 37574914

Send us an e-mail to: info@tastingmaribor.com
 

 

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